Coaching and Crisis Safety

Pre-conversation coaching disclaimer: Welcome to Bridget AI

This notice is presented inside Bridget before your first coaching conversation.

Bridget is an AI coaching tool, not a person or professional adviser. It can help you reflect, explore options and decide on your own next step. Bridget does not provide medical, mental-health, legal, financial or employment advice. It is not an emergency or crisis service.

Your conversation is saved privately so you can return to it. Your employer cannot read it through Bridget. Please avoid entering information you do not need to share, including another person's confidential or identifying details.

If you are in immediate danger, may harm yourself or someone else, or need urgent support, stop using Bridget and contact local emergency or crisis services now.

Shown with the controls: Continue to Bridget, and Leave this page.

Crisis response notice: Please seek immediate human support

This notice is presented when Bridget detects concerning language in a conversation.

Bridget is not able to provide emergency or crisis support. If you are in immediate danger, may harm yourself or someone else, or need urgent help, contact your local emergency service or crisis service now. If it is safe to do so, contact a trusted person who can stay with you.

Shown with the controls:

• View crisis resources
• Leave Bridget
• Continue only if I am safe and do not need urgent support

The crisis-resources page is checked for each approved participant country before the pilot begins. Bridget does not present a country-specific telephone number unless it has been verified as current.

Terms of Use acceptance

Before coaching begins, Bridget asks you to confirm the following.

I have read and agree to the Bridget Participant Terms of Use. I understand that Bridget is an AI coaching tool for adults, not a person, therapist, doctor, lawyer, financial adviser or emergency service.

Shown with the control: I agree to the Participant Terms of Use. Agreement is required to continue.

AI and provider processing consent: AI processing by Anthropic

Bridget uses Anthropic's AI service to generate replies. The relevant context from my conversation is sent to Anthropic through an encrypted connection. It is processed to provide my reply. Quantum does not use my pilot conversations for advertising, routine quality review or model training.

Shown with the control: I consent to this AI and provider processing. Consent is required to continue.

Conversation storage consent: Saving my private conversations

Bridget saves my conversations and the private titles I choose so I can return to them. This information is encrypted before it is stored and is available to me through my account. It is normally kept for two years unless I delete it earlier or a lawful exception applies.

Shown with the control: I consent to my Bridget conversations being saved. Consent is required to continue.

Where to read more

The full terms are in the Participant Terms of Use. How your information is handled is explained in the Pilot Privacy Notice. Urgent human support options are listed on the crisis resources page.